Privacy Policy
Last Updated: 25 November 2025
1. Introduction
PostGenius ("we", "us", "our") values your privacy.
This Policy explains what information we collect, how we use it, and your rights as a user.
2. Information We Collect
a) Information You Provide
- Account details from BigCommerce (store URL, store ID)
- Email address (for support)
- Post titles and text you submit for generation
- Uploaded thumbnails (Starter & Professional plans)
b) Automatically Collected Information
- App usage statistics
- Number of posts generated
- Subscription status
- Logs and diagnostic information
c) Payment Information
All payments are processed by Paddle.
We do not store or process your credit card or billing details.
Paddle's privacy policy applies for all payment-related data.
3. How We Use Data
We use your information to:
- provide and improve the Service
- generate AI-based content
- manage subscriptions
- offer support
- ensure fair use and compliance
We never sell your data.
4. Data Storage
Your data may be stored in secure cloud infrastructure (e.g., Firebase, BigCommerce).
We maintain reasonable technical and organizational measures to safeguard it.
5. Sharing Data
We may share limited data with:
- Paddle (billing & subscription)
- OpenAI or equivalent AI API providers (for content generation)
- Customer support tools
All such processors adhere to strict security and privacy standards.
6. Your Rights
You may request to:
- access your data
- correct inaccurate information
- delete your account data (unless required for billing or legal compliance)
- withdraw consent
To make a request: help@finten.space
7. Data Retention
We retain data only as long as necessary for service delivery, legal obligations, or security purposes.
8. Cookies
PostGenius may use cookies or local storage for session handling and analytics.
9. Updates
We may update this Policy from time to time. Continued use of the App signifies acceptance.